Abstract/Résumé/Resumen
This article analyzes the experiences and challenges related to the implementation of a records management program in the municipality of Itajaí, Santa Catarina, between 1976 and 2025. The study adopts a qualitative, documentary, and descriptive approach, based on the analysis of archival legislation at different levels and on the practices of municipal public administration. The theoretical discussion is grounded in classical archival science authors and legal frameworks, highlighting the relevance of records management for administrative transparency, organizational efficiency, and the preservation of institutional memory. The results reveal historical initiatives, limitations, and prospects for resumption, demonstrating that the consolidation of a municipal archival policy depends on legislative updating, technical training, and the integration of appraisal committees. It is concluded that records management is a strategic instrument to strengthen transparency, administrative efficiency, and the preservation of institutional memory.
