Abstract/Résumé/Resumen
Research on the information behavior of users within the Archivology still scarce. Thus, to minimize this scenario, the research reported here focuses on the characterization of information behavior (needs, seeking and use of information) of the internal users of the Archive of the Instituto Miguel Arraes (IMA). Internal users as well regarded individuals who are administratively subordinated to any type of organization. This is an exploratory and descriptive, based on quantitative and qualitative approach. Used for data collection questionnaire. The results show that the investigated group presents an informational behavior that drives the development of information practices on issues such as decision making, resolution of an informational gap, among others. Seek the most diverse information channels, the most cited books and internet. Points out that the IMA needs improvements in its infrastructure, with a view to establishing a policy of disclosing their existence and work, besides fostering the frequency of external users.
